AML Quality Control

12+ Months Rolling Contract

Greater Toronto Area- Hybrid

Client is Top 3 Bank

Job Description

The Senior Quality Assurance Analyst AML reports to the FIU Canada Group Manager, Quality Assurance In AML and will assist the team in various accountabilities such as:

Review QA Scorecard Adjustment Requests: Assess requests for adjustments to the QA Scorecard results, provide recommendations for dispute resolution and offer feedback to FIU/QA team to ensure alignment and consistency across the process.
Support QA Training and Monitoring: Assist in the development and delivery of QA training and supporting ongoing monitoring activities to ensure adherence to QA standards.
Assist in Monthly QA Reporting and Sampling: Support QA management in preparing the Monthly QA Summary Report and monthly QA samples, while escalating any quality concerns/breaches promptly to QA Management Team in line with the QA Escalation Protocol.
Ensure Timely Remediation of QA Findings: Monitor the remediation of QA findings to ensure they are completed by the FIU teams within established timelines. If issues are not resolved on time, escalate to Senior Management to ensure prompt action is taken.
Collaborate with our digital stakeholders to define KPIs, reporting requirements, and overall measurement strategy for our digital and mobile customer journeys!

Key Accountabilities

Customer

Execute testing Quality Assurance work in accordance with established standards to achieve completion within target timelines.
Conduct skilled analytical research and analysis as part of the Quality Assurance engagement and initiatives.
Work collaboratively with key partners throughout the Quality Assurance engagement
Present objective and independent advice & recommendations to control partners on the adequacy of RCM processes and controls in accordance with regulatory and internal requirements.
Execute follow-up of findings raised from testing engagements in accordance with established standards.
Provide subject matter expertise and/or input to projects/initiatives as a representative for area of specialization.
Proactively identify matters which require additional attention, further escalation, or review, and liaise with the appropriate groups to resolve.
As assigned, oversee/lead the Quality Assurance engagement, including communications and the reporting processes.
Represent the business internally as a specialist of a given area in AML/ATF, Sanctions/ABAC matters.
Provide sound AML/ATF, Sanctions/ABAC advice, recommendations, and guidance to assigned business units.
Conduct skilled analytical research, analysis, and/or risk assessment activities as a part of the compliance testing initiatives of the function.
Support and understand risk identification, risk analysis and risk mitigation according to the regulatory requirements and best business practices.
Ensure AML, Sanctions/ABAC questions and complaints involving violations are resolved by responding and/or escalating any sensitive issues to senior management.
Apply expertise in the investigation of non-compliant AML Sanctions/ABAC matters/issues.
Provide trend analysis and reporting of AML Sanctions/ABAC findings, review results and issues.
Manage relationships with businesses as well as with regulatory bodies to provide timely reporting and analysis on AML/ATF Sanctions/ABAC matters and concerns.
Assist the business units with developing/drafting and maintaining written policies, procedures and/or programs/frameworks to minimize compliance breaches and monitor adherence to applicable regulations/ requirement.
Prepare and analyze statistical and ad hoc reports, conduct trade/transaction investigations, and approve promotional material where required to ensure AML/ATF Sanctions/ABAC issues are identified and addressed within own area.
Assist in managing an effective, on-going AML Sanctions/ABAC surveillance program designed to detect and mitigate regulatory violations and breaches of internal policies and procedures.
Complete filings and/or reporting to regulators and/or law enforcement agencies as required.

Shareholder

Prioritize and manage own workload to deliver quality results and meet assigned timelines.
Contribute to the analysis, due diligence, and implementation of initiatives within defined area of responsibility.
Adhere to internal policies, standards and procedures, methodologies, and applicable regulatory requirements to contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve controls.
Understand the operations of the business unit/area being tested and to identify potential risks and apply information to complete a quality, risk-based engagement.
Clearly and concisely document research as required to understand requirements specific to an engagement.
Working with control partners, keep abreast of emerging trends/developments and changes to regulatory framework, internal policies, and standards.
Actively manage relationships within and across various business lines, corporate and/or control functions, and ensure alignment with enterprise and/or regulatory requirements.
Provide analysis on issues and effectively communicate results to Testing management and the client.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Employee/Team

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and promote timely communication of issues/ points of interest.
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Breadth & Depth

Work independently as a subject matter expert of the functional area and/or business are supported and applicable regulatory requirements, and may coach and educate others.
Oversee and/or independently perform work from end to end.
Execute on more complex and/or non-standard requests.
Undertake and complete a variety of projects and initiatives, may include the integration of cross functional processes within own area of expertise.
Performs complex analysis and reporting.
Generally, reports to a manager role

Experience & Education

Undergraduate degree preferred.
ACAMS and/or ACFCS preferred.
5+ Years experience in AML investigations experience and STR filing experience.
Strong Suspicious Transaction Reporting (STR) filing and writing experience.

Skills

Understanding of related regulations, such as the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
Experience with a wide variety of ML/TF risks for multiple customer/product types and a solid ability to articulate the risks and your findings in a recommendation summary.
Excellent communication skills, including the ability to professionally manage questions and/or concerns escalated by partners.
Excellent technical and computing skills: including the ability to use various searchable databases and Microsoft Office software.
Proficient knowledge of testing standards, systems, procedures, laws, rules, regulations, reporting and controls.
Knowledge of risk management environment, standards and regulations.
Knowledge of current and emerging trends.
Skill in using analytical software tools, data analysis methods and reporting techniques.
Skill in collecting, organizing, analyzing and interpreting complex or technical data and recommending solutions.
Skill in using computer applications including MS Office.
Skill in providing guidance to junior analysts.
Skill in creating appropriate analysis and reporting.
Ability to communicate effectively in both oral and written form.
Ability to work collaboratively and build relationships.
Ability to work successfully as a member of a team and independently.
Ability to exercise sound judgement in making decisions.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Ability to handle confidential information with discretion.